#CHASE QUICKPAY FULL#
They did, and to their credit they decided to make a goodwill gesture and put the full $1,800 back in your account.Customers of Chase can now conduct real-time funds transfers with customers of Bank of America and U.S. We went to Chase and asked them to take another look. In a perfect world, the rep would have thought to tell you, “Wait! Don’t give the person the tickets for at least a few days!” You said you told the customer service rep that you were selling tickets. The thing that bothered us was that you were a longtime Chase customer who had tried to do your due diligence and call Chase’s customer service before you accepted the mobile payment.
This guy must have had the funds in his account to start the QuickPay transaction, but then the moment he got your tickets he took the money back out of his account and let the transaction bounce. This can take several days, especially when the money is coming from an outside bank. It’s in the QuickPay fine print that there’s a time lag before the money actually exists in your account. The scammer apparently exploited the fact that Chase QuickPay – like many of its competitor services – is not an instantaneous transaction. We found out later that the same guy scammed at least four other people who were either selling concert tickets or trying to buy advance tickets that he claimed to be selling. You decided to sell the Sunday night tickets. Wow! But all that standing – from the time the gates opened in the afternoon until the shows ended some seven hours later on Friday and Saturday nights - took a toll on your wife’s tired feet. Even better, the tickets were for the general admission “pit” up front, where you stood just 20 feet from guitarist Bob Weir. You told the ABC News Fixer that you and your wife were lucky to score tickets for the Friday, Saturday and Sunday shows of the Dead’s “Fare Thee Well” tour.
#CHASE QUICKPAY HOW TO#
Too bad the buyer you chose was a thief who had figured out how to exploit a facet of these popular mobile payment apps to steal your money. It’s no wonder you had numerous responses to your Craiglist ad. Letters are edited for length and clarity.ĭear Matthew: These were the hottest tickets in town in July – for the Grateful Dead’s last show ever, fittingly held at Chicago’s Soldier Field, where the band’s beloved late frontman, Jerry Garcia, played his last show 20 years ago in July 1995. CLICK HERE to submit your problem online. And have you got a consumer problem? The ABC News Fixer may be able to help. TUNE IN to " Good Morning America" Saturday for more on this story from The ABC News Fixer. Before we did the transaction, I called Chase’s customer service line to make sure this would go all right. The buyer asked if I would accept Chase QuickPay because it was a Sunday and he couldn’t get that much cash from an ATM. Also, see what tips the Fixer has for you to keep your money safe when you use mobile payment apps.ĭo YOU have a consumer problem? Maybe the Fixer can help! Submit your problems in at /fixer.ĭear ABC News Fixer: I sold a pair of tickets on Craigslist to the last Grateful Dead show ever for $1,800. Read Matt’s original letter to the Fixer below, and see how she got Matt his $1,800. Matt handed over the tickets to the buyer, only to find that three days later, the money transfer had been cancelled due to insufficient funds in the buyer’s account. When his wife’s feet couldn’t take the last night of dancing, Matt decided to sell his tickets – and found an online buyer offering $1,800 for his tickets via the Chase QuickPay cell phone app.
#CHASE QUICKPAY SERIES#
— - Matthew Ascaridis, a longtime Grateful Dead fan, purchased tickets to their farewell concert series in Chicago.
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